BSI has been developing Omnichannel software for customer relationship marketing and marketing automation based on innovative technologies since 1996. They support companies in the digitalization of customer dialogue and users in the mission of customer satisfaction.
- BSI CRM is an agile, modular software that can be adapted to any company thanks to its open technology. This gives companies a 360° view of their customers - anytime, anywhere.
- BSI Studio is a marketing automation platform for digitizing customer relationships and business processes. Every data point from CRM, ERP and analytics etc. is used to design intelligent and personalized customer journeys and to monitor them in real time.
- BSI Contact Center transforms call centers into customer contact centers. The multi-channel CRM system (all-in-one) inspires customers at all touch points. 360° customer view and guided processes guarantee fast handling of customer requests.
- BSI CTMS is a powerful tool for conducting studies. In addition, the software offers everything that CRO need for personnel management and business development.
Its customers include companies from all sectors, from banking and insurance to healthcare, life sciences, media and retail.